CFA Announces 2003 “Basement of the Year”
One person’s challenge is often another person’s dream. Such is the case with many entries in the Concrete Foundations Association (CFA) 2003 Basement of the Year competition (sometimes referred to as the Basement from Hell competition). The 2003 winner, a 4,177-square-foot residential basement, comprises a unique combination of intricate details and site challenges.
The winning structure is a 5,500-square-foot home located in Olathe, Kansas. A custom designed home, the outside basement wall also serves as part of the in-ground lap pool and the foundation includes an oval shaped wall with a wall height dropping from eight-feet to four-feet that forms the goldfish pond.
According to Dan Bromley of ABI Corporation, Lee’s Summit, Missouri, the concrete foundation contractor for the project, he knew from the beginning that this basement would be a contender for CFA’s annual “Basement from Hell” competition. “I told our team from the project onset that this could be a CFA Basement of the Year winner, which motivated everyone to pursue success with as few problems as possible on this difficult project,” said Bromley.
The recipient of the Basement of the Year competition is selected by a vote at the World of Concrete each year. More than 100 votes were cast this year between Tuesday and Thursday in the CFA booth. The formal award presentation will be made at the Awards Banquet Luncheon during the CFA’s Annual Summer Meeting on Friday, August 8th, 2003 at the Kingston Plantation, Myrtle Beach, South Carolina. For more information on the CFA, attending the Summer Meeting and entries for the 2003 competition visit the Association’s website at www.cfawalls.org, contact the headquarters at 319-895-6940 or send and email to info@cfawalls.org.
In July 2002, ABI Corp., began work on the massive and complex project that boasted a total basement construction time of nine weeks. Located on the side of a steep incline, there is a 32-foot difference from the top of the foundation wall to the bottom level. The excavation for the foundation began at the bottom of the incline and moved upward. Once they had moved up to the next level, they were unable to go back downhill and correct any mistakes. To ensure that there were no excavation errors, ABI used the Geodimeter and AutoCAD technologies. With 13 different footing elevations, 24 wall heights, and seven different wall thickness levels, the basement defines an intricate project complete with detailed formwork. In total, the basement boasts more than 465 lineal feet of wall and footings, which required 266 yards of concrete. Wall setting took two weeks and all pouring was done in one day.
Bromley credits the efforts of the entire ABI team for the success of this project. “By project completion, approximately 90 percent of our team and been involved with this job,” said Bromley. “Our team did an excellent job planning and executing the project with very few problems. We are very proud of the project, as well as receiving this award.”
ABI Corporation has provided concrete foundation work to the Kansas City area for residential and commercial use for more than 30 years. Originally formed as Action Basements, Inc., they have been a CFA member since 1988. Gary Bromley, founder and Chairman of the Board of ABI Corp., served as president of CFA from 1995-1996
National Associate News
The CFA is introducing a new regular section to the newsletter – National Associate News. This will be the venue for national associate members to announce new products, changes in personnel, and other information of interest to members. National associates should submit their National Associate News news releases to Ed Sauter at esauter@cfawalls.org. CFA reserves the right to condense the releases to 200 words or less.
Durand Forms Appointment Enhances Company’s Position
Durand, Michigan, December 16, 2002—
Durand Forms, Inc., a leading aluminum form manufacturer in Durand, Michigan, has announced the appointment of Philip W. Fearnow as Vice President, Sales & Marketing, as well as three new regional manager positions. Fearnow’s experience includes manufacturing, corporate sales and technical services in the area of chemicals, explosives and pre-cast concrete. Fearnow’s initial efforts will be working and visiting with Durand distributors and customers to enhance their poured wall businesses.
Durand’s newest regional managers and their geographic responsibilities include Ted Barringer (MI, CA), Mike Klein (OH, IN, KY, Western PA and Western NY) and Gary Miller (MD, VA, NC, WV, NJ and Eastern PA). These regional manager positions
complement the existing three managers that cover the balance of the U.S. and Mexico.
Sam Keller, Durand Forms President & CEO said, “with new markets on the horizon, new technologies under development, and new leadership in the executive team, Durand Forms today stands stronger than ever to deliver precisely the fine products and services contractors rely on to succeed.”
Durand Forms is a global leader in manufacturing and distributing quality aluminum forms and accessories for residential and commercial contractor use. For additional information, contact Durand at 800-545-6342.
Outsourcing Services – A Practical Alternative for Any Business
Large and small companies alike are seeing more value in outsourcing services as the demand for professional expertise increases and employee base and payroll budgets decrease. “Outsourcing” as defined by the Outsourcing Institute of New York is “the strategic use of outside resources to perform activities traditionally handled by internal staff and resources.” A premier building products company executive says “we outsource services because they specialize in areas that we don’t and it frees up our time to concentrate on business. The fact that they make us look good is a bonus.” Small business owners, in particular, can benefit from the specific expertise of an individual on an as-needed basis for a fraction of what they would pay an employee in wages and benefits.
When selecting an outsourcing service, make sure to check references and reputation. Once you find a company you are interested in, schedule a meeting either on the phone or in person to get a feel for their services, reliability, and quality. Consider their scope of resources and ability to commit to a timely schedule. This initial meeting allows you to assess their capabilities and qualities, existing relationships, value added capabilities, personal and professional attributes. Ask specifically whom you’ll be working with and make sure that there is a comfortable fit. Discuss price and make sure they have flexible contract terms. Some companies charge by the hour and others by the project or service provided.
Sue and Arie Van Wyk recently solicited the marketing services of Wendy Shannon, president and founder of Shannon & Company in Chapel Hill, North Carolina, to assist them with a more professional look for their concrete contractor company—Van Wyks, Inc. in Waldo, Wisconsin. “We outsourced our marketing initiative because we do not have these resources internally and we need to stay focused on what we do best. We wanted a fresh, yet professional new look for Van Wyks Inc. and we were also ready to leap into our first web site in order to generate increased local exposure for our company and services,” said Sue Van Wyk. Shannon & Company designed a new logo, corporate identity package and straightforward one page web site (www.vanwyksinc.com) that was designed to grow as Van Wyks, Inc. grows. “Her expertise in our industry was invaluable in maximizing our efforts while not being demanding of our time. The site even offers our customers the opportunity to check the weather anytime in our area which is a daily necessary in our business,” Van Wyk added.
Many companies outsource conventional services such as accounting and legal expertise, but as companies expand their operations, there is a growing need to outsource graphic design, audio/video services, public relations, marketing and promotions, market research, general staffing, special event planning, catering, payroll services, computer and software assistance, and more. You’ll be pleasantly surprised with the access to world-class capabilities in your local community.
An annual survey conducted by The Outsourcing Institute (1998) reports the
Top 10 Reasons for Outsourcing:
- Reduce and control operating costs. This is the single most important tactical reason for outsourcing. Today’s customers are too sophisticated to accept the costs associated with an organization’s attempt to maintain singular control over all its resources.
- Access to world-class capabilities. Because they are specialized, outsourcing providers can bring world class capabilities to meeting the needs of their customers.
- Improve company focus. Outsourcing lets the company focus on broader business issues while having operational details assumed by an outside expert. It can lead to a clearer, more effective focus on the customers’ needs.
- Free resources for other purposes. Most often these are people resources.
- Resources not available internally. Companies outsource because they do not have or always need access to the required resources within the company. Sometimes this is due to expansion or reorganization. It may also be due to changing business requirements.
- Accelerate re-engineering benefits. Outsourcing is often a byproduct of another powerful management tool – business process re-engineering. It allows an organization to immediately realize some benefits from this process.
- Function is difficult to manage or out of control. Outsourcing is an excellent option for companies only when they can clearly articulate their requirements, expectations or needed resources.
- Share risks. When companies outsource they become more flexible, more dynamic and better able to change themselves to meet changing opportunities.
- Make capital funds available. Outsourcing is a way to reduce the need to invest capital funds in non-core business functions.
- Cash infusion. Outsourcing often involves the transfer of assets from the customer to the provider, such as equipment, facilities, leases and licenses.
Shannon & Company is a marketing communications firm in Chapel Hill, North Carolina serving a variety of clients locally and regionally with their outsourcing marketing needs. Further information on this company can be found on the www.shannonandcompany.com web site.
New Control Joint System Available
MAR-FLEX® has announced the introduction of a new system to reduce random cracks in concrete foundations. This is accomplished by creating vertical control joints on both sides of the foundation wall. Shrinkage cracking is confined to the control joint area and the outside control joint is sealed to make it waterproof and watertight. MAR-FLEX offers this economical and easy to use system with an additional cost estimated to be $100 to $200 per foundation.
The joint forming material is a reusable plastic extrusion which easily attaches to the edge of any concrete forming system. The joint comes in either +” or 1-1/4” depths and produces a “V” for crack inducement and is available in 8’, 9’ and 10’ lengths. The control joint system should be installed at pre-determined locations where cracks are most likely to occur.
For more information contact MAR-FLEX waterproofing systems at 800-498-1411 or visit their web site at www.marflex.com.
2002-2003 Residential Construction Market Outlook
Condensed from FMI Annual Construction Outlook Publication
The U.S. single family residential construction sector of the construction market increased from $235.9 billion in 2000 to $246.5 billion in 2001. This 4% growth is the lowest annual increase in single-family construction since 1997. The value of construction put in place was expected to decrease 1% in 2002 and increase 3% in 2003. Forecasts are more optimistic for 2004 with a 6% increase projected.
Although this was a small increase, it was surprisingly strong considering the rough economic climate. When the economy was in recession in early 1990, the industry was not prepared. This time, however, due to tightened standards by bank regulators, increased financial sophistication by executives, and more favorable economic conditions the single-family market has remained strong through the recession and stock market decline.
The single-family residential market is usually hardest hit when the economy is in a recession. Normally, interest rates would be climbing, causing a decrease in home affordability. Favorable interest rates, higher incomes, and appreciation in house values allowed demand in this market to not only be sustained, but increase.
The poor performance in the stock market has also contributed to the surprising strength of the single-family residential market. Many investors are pulling their money out of the stock market and investing in real estate.
All that being said, the single- family residential market is volatile at best. 2001 started very strong and tapered off in the second half of the year. Every small change in inflation and interest rates has a large effect on this market. The outlook for the rest of the decade remains optimistic. Homeowner rates are higher for older groups, so as the population ages, there will continue to be high demand for homes. There will also be a higher percentage of homeownership among immigrants, minorities, and lower income groups causing the homeownership rate likely to exceed 70% by the end of the decade. FMI forecasters expect 18 million new homes to be built between 2001 and 2010.
The regional outlook will continue to shift away from the Northeast and Midwest towards the South and West. Most homebuyers will move to the suburbs, but lack of land availability will cause increased development in the cities and extend further from the cities.
Homebuilders will continue to face labor shortages. This lack of manpower will continue until the later part of the decade. Like the rest of the industry, homebuilders will need to concentrate on hiring, training, retaining, and compensating key employees. Key demographic groups in overcoming labor problems include immigrants, especially Hispanics, and women. Another key issue will be constraints on the use of raw materials.
FMI is a construction management firm delivering innovative, customized solutions to contractors, engineers, architects, and others in the construction industry. FMI’s consultants assist businesses with strategic planning, leadership and organizational development, marketing and sales, and a host of other business services. They have offices in Raleigh, NC, Denver, CO, and Tampa, FL.
Foundation Contractor Wall Survey
The CFA Questionnaire received an excellent return with 53 of our contractor members responding. It will take quite some time to sort through all of the results but some of the easier to-tabulate summaries are listed below. These are based on the 53 returned questionnaires – not on the full membership.
- Number of basements poured in 2002: 12,467
- Number of basements in past 10 years: 112,624
- Strength of concrete (walls): 2500 psi – 1; 3000 psi – 29; 3500 psi – 18; 4000 psi – 10 (note: some respondents use more than one strength, depending on the project).
- Use horizontal steel: 47 – yes; 5 – no (note: the number and location of reinforcement bars varied)
- Number of wall problems from lateral loading: Approx 120
- Number of above problems where top bracing or deck was not in place: approx 114
- Most frequent cause of failure: (1) Heavy machinery next to foundation; (2) Excessive soil pressure from soil/water
- Number of above listed problems that occurred after two weeks of pouring: 11
A full report of this information plus the cold weather portion of the survey will be published in a future edition of the newsletter.
Saldana Concrete Profile
As the first poured wall contractor in the St. Cloud, Minn. area, Mark Saldana quickly realized the battle his company would face in changing perceptions and battling the region’s traditional construction methods. But, through ingenuity and persistence – as well as assistance from fellow CFA members – Saldana has quickly built a market for poured walls in Minnesota.
Originally a block foundation company with roots dating back to 1987, Saldana Concrete, located in Rice, Minn., switched to poured wall foundations in 1996.
“We were having difficulty finding blocklayers, especially in the winter months,” said Saldana. “We realized the tremendous benefit associated with poured wall foundations and decided to make the switch.”
The change was not easy. With poured wall foundations virtually non-existent in the area, Saldana found it difficult to get homebuilders to try poured wall foundations. So he regrouped and tried a different approach. Since homebuilders were reluctant, he tried selling directly to homeowners through the Builders Association Home Shows.
“During the first year in business, 90 percent of foundations we completed were directly for homeowners,” said Saldana.
Saldana believes that by selling the homeowners on poured foundations, they put pressure on the builders to use poured foundations. The next year, the builders began calling. “When we would get the same blueprint from two different builders for the same homeowner, we knew that the homeowner wanted a poured foundation,” explained Saldana. “Some builders told the homeowners that they did not do poured foundations and the builders lost the job because they would not change.”
The sales materials CFA provided also helped sell the concept to an area builder. Reker Construction was searching for an alternative to block foundations for a 60 to 70 single-family home development. After learning about the benefits of poured wall foundation construction from Saldana Concrete, Reker hired the Saldana team and the project was a success. Extremely satisfied with the results, Reker also hired Saldana in 2002 for the construction of a 278-unit apartment complex — the first apartment building with a poured wall foundation in the St. Cloud area. The walls for this project were 12-feet and 13-feet high with hollow core decking on the first floor. When completed the building will have used about 5,000 yards of concrete, which was provided by fellow CFA member, Granite City Ready Mix.
With 20 employees, Saldana has experienced growing pains within the last year but is committed to trying new things and offering new services. For example, at the advice of a CFA member, Saldana recently launched a pumping company and conveying company.
“We purchased our first pump truck in November 2000, and by the end of 2001, we needed another machine,” said Saldana. “With three crews pouring walls and footings at the same time, one truck could not manage.”
In June 2002, Saldana purchased a 105-foot Telebelt‚ Conveyor from fellow CFA member, V and H, Inc. Before the conveyor was delivered, Saldana decided to change the name of his pumping company from Saldana Concrete Pumping to Great River Pumping and Conveying.
“Other members explained to me the importance of having a different name for my pumping company,” said Saldana. “Within two days of having the new conveyor and name, I had competitors calling me. Our pumping and conveying business continues to grow and our work for outside companies has now surpassed our own pours.”
Quick to credit CFA for also keeping their company abreast of the constantly changing technology within the foundation industry, Saldana’s advice to other members is to regularly attend meetings.
“I would never miss a CFA meeting, because of the valuable information I gain,” said Saldana. “The ability to network with other contractors from around the country has been a tremendous help to my company. Joining the CFA is the best thing a contractor can do.”
Saldana says that the Associate Members of CFA who supply products and equipment for the poured wall industry provide a wealth of knowledge and experience. He encourages members to utilize their expertise and services.
Looking toward the future, Saldana hopes to position his company as a full-service contractor. He would like to expand into areas of abovegrade construction, to include concrete insulated homes. Saldana also predicts an increase in the acceptance of poured wall foundations in the St. Cloud area. With block foundations accounting for nearly 70 percent of foundation construction, there is immense opportunity for poured wall foundations.
For more information, contact Mark Saldana at (320) 393-4485.
Sign-Up for Spring Foundation Fundamentals
The Foundation Fundamentals seminar will return to the Midwest for the Spring of 2003. The Holiday Inn Select in Strongsville, Ohio (near Cleveland) will host the seminar on Saturday, April 12, 2003. A seminar for building officials will be held on Friday, April 11, concurrent with the CFA committee and board meeting. If you have a building official you would like to attend, let us know and we will send you a registration form – better yet, offer to pay his way there. The seminars run from 8:00 am until 4:30 and include lunch.
The seminar will be conducted by Brent Anderson. Brent has been presenting the seminar for nearly 20 years and he brings new information, slides, and perspectives to each seminar.
You now have three ways of registering for the event. You can sign up for the seminar using the form in this newsletter, you can wait for the mailer to arrive, or you can visit the events registration page on the CFA website at www.cfawalls.org. For more information on the seminars contact the CFA at 1-866-232-9255.
CFA Unveils Web Site Improvements
A visit to the Internet today doesn’t take very long before you see a myriad of ways companies are reaching out to their visitors to make their websites more user friendly and efficient. The Concrete Foundations Association has initiated steps to make significant improvements to the CFA web site, www.cfawalls.org, over this past year. If you haven’t visited in a while, I encourage you to do so. Over the coming months, additional changes will be taking place to make the site more informational for both the general public as well as you, our members.
The CFA demonstrated many of the new site features to booth visitors at the World of Concrete. You will have to investigate them on your own if you missed this opportunity. To assist you, I will have a standing feature in the newsletter called “The Web Page” to help you navigate your way through our site and utilize its features. After all, the purpose of the website should be to bring you information at your fingertips and to allow you to communicate with the rest of the Association in a network of potential.
Accessing Information
There are many key locations for information on our site. Most of these are accessed by the diamond-shaped navigation buttons you will find along the left side of your screen. I would like to direct your attention to three of these items that have changed significantly and will continue to change.
CFA Calendar of Events – The first is the button labeled “Calendar.” One of the easiest ways to keep track of important dates and information for our events is by frequenting this page. The Calendar of Events provides a snapshot look at CFA events roughly six months in advance. By visiting this page, you can keep your PDAs updated; your tickets purchased well in advance; notices and reviews of recently completed important CFA documents; and be assured that those crucial hotel rooms are reserved.
Membership Distribution – The second site feature that has seen dramatic changes is the searchable CFA membership map. You may recall that this map has been an integral part of our website. However, with the broad changes we have made to our database system and membership access portal that will be described below, I felt that updating this map was essential. This map is directly linked to the real-time database that we now use. Any change to membership whether new or expiring is directly reflected in the information that this map conveys. For instance, we currently do not have a CFA member in the great state of Idaho, even though we know that basements are constructed there and that Idaho has many quality contractors. The moment one is added to the CFA roster, the state of Idaho on the map will turn yellow. Selecting this state will bring up the membership roster for Idaho. Another example would be the state of Pennsylvania. A search for membership in this state results in 22 members. Should one of these members allow their membership to expire, a new search would immediately result in a listing of only 21 members. The net result is real time, accurate information portrayed to both our membership and to the general public.
CFA eNewsletter – Most of you are aware that we mail a significant amount of literature to you each year. If you have an email address, you can also gain valuable information from us in the form of our monthly eNewsletter and periodic eFlash. These are electronic pieces aimed at keeping you abreast of critical timelines, special offers and breaking news here at CFA Headquarters. To add your name to the list, you only need to send an email to eNewssub1@cfawalls.org and type “subscribe CFA eNewsletter” into the subject box for your email, then send. You do not need to type anything in the body of the message. With a minimal effort you are automatically added to the broadcast list and will begin receiving information electronically.
NEWEST FEATURE
The growth of this Association combined with your interest in having more information available to Member’s Only has resulted in a year-long effort to create a real-time database management system that is coupled with a new password protected membership site. The rest of this article will take you step by step through some of the interesting pages and services that are now available to you.
This new set of pages is available to both members and non-members. However, depending on your specific member I.D., you are restricted in the type of information that is visible as well as the prices that are listed. Each page will be custom configured to your I.D.
Entering this new site addition is very simple. You only need to click on the navigation diamond that says “Resources.” This button formerly provided access to the publications available to members and non-members. It now re-directs you to entirely new pages with expanded features for members including our forum, registration, membership maintenance, publications and other resources. Depending on your security level, additional pieces of information are available for CFA committee and Board members. Non-members are taken to a location where they can identify themselves with the CFA and order materials or register for events as Nonmembers while at the same time becoming a part of our prospective member list. Fig. 1 shows an example of what the logon screen looks like. Incidentally, your I.D. and initial password will be emailed to you on request if you haven’t already received one. You can request a new password and/or have your information emailed to you at anytime in the event that you have become forgetful. Once you have entered your Membership I.D. and password, you will be taken to the welcome screen like the one in Fig. 2.
From this welcome screen, you now can begin selecting options from the menu bar shown that represent functions you want to perform. Let’s walk through the different selections. Before we do, however, one thing to note is that to close a feature at any point in time and go back to the main menu, you must use the “Close” button at the bottom of the screen. The arrow buttons of your browser do not work through this series of pages.
Membership – Figure 3 shows the expanded membership menu with four available selection items. From here you can choose to “Renew” your membership online (see Fig. 4); “Edit” your entry in the database whether you are a member or non-member (see Fig. 5); “View” and search the entire CFA Membership database for a particular person (see Fig. 6); and finally, close your session on our real-time site. Some of the key points of interest include:
- Renew Screen – has details of each membership category and their rate so that you can easily and quickly determine where you should be in membership.
- Edit Screen – has a button where you can enter family members so that it is easier to remind others of a spouse’s or child’s name following a summer meeting, etc.
- Edit Screen – has an area to define your shipping address so that information can be automatically filled in during your ordering process.
- View Screen – has three methods of looking up a given member. These are By Company, By State or By Expiration Date of their membership. These are pull-down menus that show the options available for selection.
Once you have made changes or selections to any of these screens, you should then select the “Save” button and then “Close” button to return to the main menu. It should be noted that this information is only viewable by CFA members.
Events – As you move over the menu item for “Events”, you will see a list drop down that includes all of the current events that are open for registration. Figure 7 shows an example of what a screen looks like for the event registration. You will notice that the first box is a pull-down listing of names from the database from your company that can be used to select a registrant; or a first and last name can be typed directly into the boxes to the right of this box. Registrant Type is where you select the rate at which this person is registered (this may be adjusted by CFA headquarters if an error or an incorrect selection is made). Some of the additional features of this screen are:
- Activity Registration – a button allowing you to select how many of the individual activities for an event the person is registered. See Fig. 8 for an example listing of what these activities might look like.
- Save – a button that compiles all the registrations into your shopping cart before leaving this page.
- Close – the button you use to return to the main menu whether you have made registrations or not.
Resources and Apparel – Menu items have been added that allow the user to browse through the literature and recently, the “logo” clothing that is available through the CFA. Literature pricing is based on whether the individual logged on is a member or non-member and clothing or apparel is available only to CFA members. Fig. 9 shows the expansion of the “Resources” menu item for available options and Fig. 10 provides a view of how the order screen looks. You simply enter the number of each item that you desire and the total for your order is updated. Once again, selecting the “Save” button will update your shopping cart and the “Close” button returns you to the main menu.
Publications – The final menu item that we will provide guidance for in this issue is the “Publications” menu item. It is through this item that members will be able to download copies of both the CFA Newsletter and The Business Owner, the two publications that are sent to you approximately bi-monthly throughout the year. This is a great addition to the information available through our website. Figure 11 shows the tables that allow you to scroll through to find a particular publication, view the Table of Contents of these publications and then open the files. Selecting “View” for a given publication will open the compressed file on your computer for viewing. From here, you can save and print it on your own. One item to note is that you must have Adobe Reader installed on your computer to view these publications. Adobe Reader should be on your computer already from a larger number of software programs that you may have installed. However, if you are not able to view these, a link to the Adobe download site for the latest version of Reader is available at the bottom of the screen next to the “Close” button. The “Save” button simply begins the download process of one of these documents to your computer without viewing them first.
Checking Out – Once you have completed a registration, resource order, or an apparel order, you will be prompted or reminded to proceed to checkout before leaving the site. You do not have to check out until you registered or saved all of the items that you intend to purchase. We have teamed up with VeriSign to provide you with a secure ordering process. All transactions with the CFA will proceed with complete privacy. Fig. 12 shows a sample of what this checkout screen looks like. Should you be missing something you intended to purchase, it is likely due to not selecting the “Save” button before closing a screen. You can select “Close” to return to the Main Menu and complete the order process for any additional or omitted materials or events. Finally, return to this Checkout screen, select the method of payment, the number and expiration date if applicable, and select the “Complete Payment” button. You will be taken to a screen confirming your purchase or advising you of any related problems followed by a return to the Main Menu. You will then receive confirmation of any orders you have made. Our office will receive an immediate notification for processing as well. It is perhaps this feature of the new site that we are most excited about as we have experienced very mixed results with our past non-secure online ordering process.
Well, take a breath, sit back and sip your coffee and prepare to become involved in the great transition of the CFA to a more efficient network of contractors, suppliers and design professionals. In the next issue I will present information on the online forum versus the Q&A section of our public site as well as some of the more intricate features of our changing site. Please contact me at jbaty@cfawalls.org or 866-232-9255 if you have any questions regarding the content of this article or discoveries you have made with your own investigation. Until next time, see you online.
