One of the significant considerations for members of the Association is how the CFA impacts their business. Keeping in mind that first and foremost the CFA is a network of organizations run by like-minded and passionate leaders, networking remains the most valuable benefit. With this in mind, Best Practice Groups (BPGs) were initiated a couple of years ago as the CFA Board of Directors and Membership Task Force worked with staff to leverage skills developed during the pandemic.

Using video conferencing, the CFA offers a monthly networking meeting for an hour during lunch (Eastern and Central time zones). Each month the group explores a new topic, often based on an interest identified by a member. Networking thrives when someone realizes their question may be shared by others, and this dynamic fuels our meetings. BPGs meet in a town hall format, and a topic is introduced through brief presentations by staff, subject-matter experts, and/or sponsors. During other monthly sessions, participants are separated into breakout groups for more diverse discussions before returning to a town hall setting to share major concepts and points of interest.

During the August 2024 BPG, the topic of “managing expectations” was brought up in the group setting. Following a brief introduction, three breakout room sessions gave space for sharing thoughts on what managing expectations means through three different lenses. These lenses were owners/contractors, inspectors/code officials, and employees/workforce. The result was a collection of strategies and thoughts that everyone involved could begin immediately testing against company practices and culture. Considering owners or contractors, one attendee suggested sub-contractors “paint their expectations for them”—meaning that as sub-contractors you have the experience to anticipate owners’ or contractors’ concerns, needs, and interests, and you are in the best position to develop those expectations rather than leaving them to do so on their own. Considering inspectors, one attendee said, “Take the time, particularly with new inspectors, and donate your morning to that job and that inspection.” This idea inserts your expertise into the equation as a service and a value you add to the inspection office. Do not overlook your potential to train others you intersect with. Considering the workforce, another attendee said, “Expectations without communication are just thoughts.” This observation settles emotions and reminds all parties that communication is necessary to align effectiveness and performance.

Best Practice Groups are one of the many ways the CFA continues to curate an environment for professional contractors of all sizes, experiences, and interests that helps them achieve their maximum potential. Learning from and sharing with others is at the heart of what has driven this association over its 50-year history.

For more information or to register for attendance at the next session(s), visit the events page at https://cfaconcretepros.org or reach out to Association staff at info@cfaconcretepros.org or 319-895-6940.